Here’s some important information – the items your customer ordered! Some additional actions and information are available:
Add Product – This button allows you to add another product to the order. A window will be opened up to search for the product, and you will then be able to select options and add it to the cart. The store will automatically update the order totals but you will need to edit anything else like shipping and taxes. Please note that most CC processors will not allow capturing a higher order amount than was authorized.
Edit Products – This button will open up a form to edit the customer’s shopping cart. You will be able to edit the product quantities, prices, discounts, options, addons, etc. As when adding products, be sure to update shipping and taxes if necessary after making your changes. You will need order editing permission to enter do these edits. See below for more information.
Edit Order – This button allows you to edit the freight and shipping on customer’s order, or to apply a store credit. You will need order editing permission to enter this area. See below for more information.
Edit Taxes – This button will allow you to edit the taxes on an order. You will only be able to edit the taxes if a single tax code was applied, multiple tax codes are not able to be edited. See below for more information.
Drop Shipping – Takes you to the basket drop-shipping screen where you can assign line items to specific vendors and/or edit the automatically generated drop shipping information. You will need drop shipping permissions to enter this area.
Basket Items – The line items for the order are displayed, showing the quantity ordered, the item name, options and addons, the item number (SKU), price for one item, and total for this item.
Drop Shipping Info – After each basket item will be displayed its current drop shipper information, if any.
Order Totals – Finally, the subtotal for the order, shipping, freight, tax, credits, order total and other order credits/debits will be shown.