CFWebstore® includes access to FedEx web services. This allows you to automatically retrieve rates for your customers based on the total weight of their order and present a list of available FedEx shipping methods. You will also be able to use FedEx address verification and tracking features. In order to use FedEx shipping, you will need to register for a FedEx account, from http://www.fedex.com.
FedEx® Web Service Settings
In order to use the FedEx functions in CFWebstore®, you will need to enter the web services registration information. You can register online at http://www.fedex.com/us/web-services/webservices.html. Once you have your user ID, password, and meter number, enter it in the form and save your information to configure the store to run Fedex rates.
FedEx Settings
The next step is to configure your basic FedEx settings. Click FedEx Settings from the main Shipping Settings screen to view these settings:
Maximum Package Weight – The maximum weight to include in a single package for shipping. Once an order exceeds this weight, it will be split into multiple packages (of equal weight). If you are using drop-shippers, the packages will be split for each drop-shipper separately.
Units of Measurement – The weight and dimensional units to use for your store. These should match what you configured in the Main Settings and should be appropriate for your country or the FedEx API may not be able to properly determine rates.
FedEx Account No. – Your FedEx account number. Should be the same as what you used to subscribe.
Package Type – The package type to use in determining rates, typically this is set to use your own packaging.
Dropoff Method – Sets the kind of pickup or drop-off method you use.
Shipper’s Zip/Postal Code – The default postal code packages are being shipped from. This is required information for any country that uses postal codes.
Shipper’s State/Province – The state/province for the default shipping address. Required for US and Canada.
Shipper’s Country – The county packages are being shipped from.
Shippers Used – FedEx offers 2 sets of rates, Ground and Express which use separate API calls; you can use either or both of these. Note that this setting will override any shipping methods turned on.
Log Transactions – This will log all API transactions to and from the FedEx server to a file in the logs directory. Since this file can get really large with normal store use, this setting is typically left off unless you need to debug a shipping issue with a live store.
Debug – If this setting is turned on, the API transactions to and from the FedEx server as well as some internal shipping structures will be written out to the page during checkout. This is generally only turned on for development purposes and shouldn’t be used with a live store.
Click Save to save your settings and Cancel to return to the main Shipping Settings screen.
FedEx Shipping Methods
This section allows you to configure which FedEx shipping methods will be available to your users. From the main shipping methods screen, a list of available methods will be displayed, for each you can select if this is a method you want to offer to customers and you can also enter the sort order to determine what order to display them in. Be sure that you have at least one shipping method turned on or your store will not be able to calculate any rates. Also make sure that if you are using both ground and express methods that both of these are turned on in the FedEx Settings. Note that not all methods are available to all addresses. You can use the logging feature to see exactly what methods are being returned for a particular address.
After entering your selections for methods to use and the sort order (if any) click Update Used to save your changes.
Click Edit to modify an existing shipping method or Add Method to add a new method to the store. The following fields are available for shipping methods:
Shipper – Select if this is a method for FedEx Ground or FedEx Express.
Description – The name of the shipping type that you wish to use in your store.
Code – The API code for the shipping method. This must match the shipping code used by FedEx for the rate to work.
Priority – The sort order for the shipping method. This determines the order the shipping types will be displayed in the checkout section.
Used? – Toggles the shipping method on and off in the store.
Click Save to add or update the shipping method and Delete if you wish to remove it.