The links for viewing and adding reviews will appear on product pages for any products you have designated as reviewable (see product display page for this setting). After clicking Write a Review, the customer will be taken to the review form which will show the product name, teaser image (if any) and short description, and will be given a form to fill out the following information:
Product Rating – Their 1-to-5 star rating of the item.
Title – Title for the review.
Comments – Their detailed comments on the product.
Name – They can select to fill in their name, or post an anonymous review. For logged in users, this will be pre-filled with the name from their account.
Email – If the user is not logged in, they will be prompted to add their email address.
Location – They can optionally add information about where they live.
After saving their review, the customer is prompted that the review has been saved and according to your store settings, whether it has been posted or is pending review.
From their account area, the customer will be able to access all their reviews and edit or delete them. Posted reviews will have additional links for other customers to mark them as
helpful or not. A summary of the number of helpful votes will be posted. Customers cannot vote for their own reviews.